Shipping policy
Shipping With Reshop Baltic
Thank you for shopping with Reshop Baltic. We carefully prepare every order and select an appropriate shipping method depending on the product, its value, availability and destination.
Because our inventory may include products that are immediately available as well as items that need to be sourced or ordered specifically for a customer, delivery times can vary from order to order.
Estimated Delivery: 2–45 Days
The estimated total delivery period for a Reshop Baltic order is generally between 2 and 45 calendar days.
The actual delivery time depends on several factors.
Whether the product is already available and ready for dispatch.
Whether the product must be ordered or sourced specifically for your order.
Your country, city, delivery zone and distance from the dispatch location.
Courier network, customs procedures and the shipping method available for your destination.
When the Product Is Already Available
If the product is already available in our stock or otherwise ready for immediate dispatch, the order may arrive significantly faster.
Depending on your location and the selected delivery service, delivery may begin from approximately 2 days.
The exact delivery time still depends on the destination, courier network and any applicable border or customs procedures.
When We Need to Order the Product for You
Some products offered through Reshop Baltic may not be immediately available for dispatch and may need to be sourced, ordered or transferred specifically to complete your purchase.
In these situations, the total delivery period may be longer and can take up to approximately 45 days, depending on the product and destination.
Additional time may be required to source the item, receive it from a supplier, verify it where appropriate, prepare it for dispatch and then deliver it to your location.
Preparation Before Dispatch
Once your order can be fulfilled, Reshop Baltic prepares the product for dispatch and, where appropriate, performs relevant condition, product or order checks.
Processing time can vary depending on product availability, order volume, product type and whether additional sourcing or verification is required.
Business days do not include weekends or public holidays.
Shipping Cost
Shipping costs are calculated and displayed during checkout where applicable.
The final shipping cost may depend on your destination, package dimensions, product value, delivery method, insurance requirements and other shipping conditions.
High-value or individually identifiable products may require additional security, insurance or tracked delivery services.
Tracking Your Shipment
Once your order has been dispatched, you will receive shipping confirmation and tracking information where tracking is available.
Please allow approximately 24–48 hours after dispatch for tracking information to become active in the carrier's system.
Tracking information is maintained by the relevant shipping provider and may occasionally update with a delay.
Check Your Details Carefully
Customers are responsible for providing a complete and accurate delivery address when placing an order.
We cannot guarantee that delivery details can be changed after an order has already been processed or shipped.
Reshop Baltic is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer, subject to applicable law.
International Shipments
International orders may be subject to customs procedures depending on the destination country.
Customs duties, import taxes, VAT, handling charges or other government fees may apply depending on the destination and local regulations.
Unless specifically stated otherwise during checkout, the customer is responsible for applicable import duties, taxes or charges imposed by local authorities.
Reshop Baltic is not responsible for delays caused by customs inspections or clearance procedures beyond what applicable law requires.
Packed With Care
Every Reshop Baltic order is carefully prepared before dispatch.
Where applicable, products are shipped with the accessories, packaging or documentation described on the relevant product page.
Protective outer packaging may be used to reduce the risk of damage to the product and its retail packaging during transportation.
Minor marks to external shipping packaging may occur in transit and do not necessarily indicate damage to the product inside.
If Your Order Is Taking Longer
Delivery estimates are not guarantees. Occasional delays may occur due to product sourcing, carrier networks, customs, public holidays, severe weather, high shipping volumes or other circumstances outside our reasonable control.
If tracking has not updated for an extended period or you believe there may be a delivery problem, please contact our support team.
Shipment Investigation
If your package appears to be lost in transit, contact Reshop Baltic as soon as possible.
We will review the available tracking information and, where appropriate, contact the shipping provider to investigate.
Any refund, replacement or other resolution may depend on the circumstances and outcome of the carrier investigation, subject to mandatory consumer rights.
Document the Damage
If an order arrives with visible shipping damage, please keep the packaging and take clear photographs before disposing of anything.
Outer Package
Shipping Label
Product Packaging
Product
Contact us with your order information and photographs. This information may be required for a carrier investigation.
The actual delivery period depends on product availability, whether the item needs to be sourced specifically for your order, your location, the shipping route and circumstances affecting the carrier.