Privacy policy
Privacy at Reshop Baltic
This Privacy Policy explains how Reshop Baltic collects, uses and protects personal information when you visit our website, make a purchase, submit products for sale, communicate with us, interact with advertising or otherwise use our services.
Please read this policy carefully so you understand how your information may be processed and what privacy choices may be available to you.
What Information We May Receive
The information we process depends on how you interact with Reshop Baltic.
Name, email address, phone number where provided, billing address and shipping address.
Order details, payment confirmation information, delivery information and transaction history.
Support messages, product photographs, product details, condition information and transaction-related seller information.
Device information, browser data, IP address, pages viewed, shopping activity and website interactions.
Why We Process Your Data
- To process, fulfill and manage orders
- To arrange shipping and delivery
- To provide customer support
- To review, value or authenticate products submitted for sale
- To improve our website, products and services
- To measure advertising performance
- To personalize advertising where legally permitted
- To create relevant advertising audiences where permitted
- To prevent fraud, abuse and security threats
- To comply with legal, regulatory and accounting obligations
Cookies & Similar Technologies
We use cookies and similar technologies to operate the website, remember preferences, understand site performance, analyze traffic and, where permitted, personalize advertising.
These technologies may process information such as your device, browser, IP address, pages viewed, products viewed, cart activity, checkout activity and other website interactions.
Advertising and analytics technologies are used subject to applicable privacy rules and consent requirements.
Managing Cookies
You may manage available cookie and privacy preferences through the consent options provided on our website and through your browser settings.
Disabling certain technologies may affect website functionality, analytics or the personalization of advertising.
Meta Pixel & Conversions API
Where enabled and permitted by applicable law, Reshop Baltic may use advertising and measurement technologies provided by Meta Platforms, including technologies such as the Meta Pixel and Conversions API.
These technologies help us understand how visitors interact with our store after viewing or interacting with advertising on services such as Facebook and Instagram.
Page Visits
Product Views
Add to Cart
Checkout
Purchases
Ad Interaction
Where applicable, information may be transmitted through browser-based tracking or server-side integrations provided through Shopify, Meta or related technology providers.
Personalized Advertising & Retargeting
Where permitted, we may use information about interactions with our website to measure advertising performance and provide more relevant advertising.
For example, a visitor who views a product or adds an item to their cart may later see Reshop Baltic advertising on Facebook, Instagram or other supported advertising services.
We may also use advertising platforms to reach audiences that may have interests or behavior relevant to the products available through Reshop Baltic.
Who May Process Information
We may share or make information available to providers and platforms that help us operate Reshop Baltic.
- Payment processors
- Shipping and delivery providers
- E-commerce and hosting providers
- Analytics providers
- Advertising and marketing platforms
- Fraud prevention and security providers
- Government, regulatory or legal authorities where required by law
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to complete transactions, provide services, satisfy legal obligations, resolve disputes, prevent fraud and maintain security.
We use appropriate technical and organizational measures designed to protect personal information. However, no online system or transmission method can be guaranteed to be completely secure.
Access, Correction & Control
Depending on your location and applicable law, you may have rights concerning your personal information.
You may also have the right to object to certain processing, including certain forms of direct marketing or personalized advertising.
Services Intended for Older Users
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children in violation of applicable law.
Information From Sellers
If you submit a product for sale, trade, review or valuation, we may collect product photographs, model or reference details, condition information, proof of purchase where relevant, transaction-related payment information and contact details.
This information may be used for product review, valuation, authentication, fraud prevention, communication and completion of the transaction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, advertising practices, operational processes or legal requirements.
When material changes are made, the “Last updated” date shown at the top of this policy will be revised.